Shipping policy
Shipping Policy
We ship to customers in the United States and many other countries. Every order includes a tracking number so you can follow your package from our warehouse to your door.
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive an email with your tracking number as soon as your order ships.
Delivery time
- United States: typically 7–12 business days after dispatch.
- Other countries: typically 10–20 business days after dispatch.
Delivery times are estimates provided by our logistics partners and may be longer during peak seasons (such as Halloween and the holidays) or due to customs, weather or carrier delays.
Shipping costs
Shipping costs are calculated and shown at checkout before you pay.
Multiple packages
Products may ship from different warehouses, so an order with several items can arrive in separate packages on different days.
Customs, duties and taxes
For orders shipped outside the United States, any import duties or taxes charged by the destination country are the responsibility of the customer.
Lost or delayed packages
If your tracking hasn't updated for more than 10 days, or your order hasn't arrived within 30 days, please contact us and we'll help you right away.
Wrong address
Please double-check your shipping address at checkout. If you notice a mistake, contact us as soon as possible — we can update it only before the order has shipped.